Global Value Proof Case (LG Electronics & LG Chem)
01. Background
Unexpected system errors accumulated due to frequent addition of system functions and large-scale refactoring during the operation of Global EAP 2.0, and a serious bottleneck occurred in manual-based global site testing worldwide.
02. Empasy Solution (SyncEta)
Successful implementation of the LGERP-integrated AI conversational 'Diagnosis Bot' and full introduction of SyncEta. Establishment of a continuous parallel automated verification safety net for multi-browser environments covering core logic such as login and payment, along with pixel-level AI visual verification.
03. Business Results
Perfect recovery of global service reliability through immediate detection/blocking of side effects. Shortened deployment cycles through the establishment of a Nightly Build system, and realization of an environment where the QA organization can focus on high-value-added tasks.
