Global Value Proof Case (LG Electronics & LG Chem)

Project: Global Generative AI Diagnosis DX Portal Construction and Continuous Quality Verification System Operation

01. Background

Unexpected system errors accumulated due to frequent addition of system functions and large-scale refactoring during the operation of Global EAP 2.0, and a serious bottleneck occurred in manual-based global site testing worldwide.

02. Empasy Solution (SyncEta)

Successful implementation of the LGERP-integrated AI conversational 'Diagnosis Bot' and full introduction of SyncEta. Establishment of a continuous parallel automated verification safety net for multi-browser environments covering core logic such as login and payment, along with pixel-level AI visual verification.

03. Business Results

Perfect recovery of global service reliability through immediate detection/blocking of side effects. Shortened deployment cycles through the establishment of a Nightly Build system, and realization of an environment where the QA organization can focus on high-value-added tasks.

Public Innovation Generative AI RAG Case (Gyeonggi Provincial Office of Education)

Project: AI & Data-Centric Intelligent Digital Platform Construction

01. Background

Information accessibility degraded due to fragmented administrative data (approx. 40,000 cases) and massive guidelines across 2,800 schools, and the burden of simple repetitive civil complaint tasks on school staff was a serious issue.

02. Empasy Solution (Large-scale RAG)

Construction of a large-scale RAG pipeline that fundamentally blocks generative AI hallucination through intelligent knowledge vectorization of 40,000 school data points, and fine-tuning of an LLM specialized for educational administration.

03. Business Results

Innovation enabling school staff to focus on their original educational duties through official document drafting support and automated civil complaint processing. Maximized public administrative satisfaction through 24-hour real-time conversational chatbot communication.

High-Volume Traffic Security Infrastructure Case (Penta Security)

Project: Enterprise High-Performance API Security and Integrated Management Platform (WAPPLES) Construction

01. Background

A standard for integrated security management was needed to respond to rapidly increasing next-generation API threats such as MyData activation, and to flexibly control high-volume API traffic in a multi-cloud environment.

02. Empasy Solution (SyncBoot)

Integrated high-capacity in-memory Redis and OpenSearch based on the SyncBoot framework. Designed an Active-Active high-availability distributed architecture capable of zero-latency processing of explosive logs exceeding 10,000 TPS.

03. Business Results

Completed a highly reliable platform that 100% satisfies the strict security regulations of the financial sector and public institutions. Secured centralized management visibility, resulting in resource savings and laying the foundation for global SaaS business expansion.

Real-time EdTech Interaction Verification Case (Visang Education)

Project: SyncEta-based AIDT (AI Digital Textbook) Service Quality Improvement Automation

01. Background

Real-time multiple interaction verification within virtual classrooms reached its limit with manual work, and automation was urgently needed to guarantee system zero-defects in line with rapid deployment cycles.

02. Empasy Solution (SyncEta)

Flawlessly reproduced peak time (2,000 users) load by concurrently launching hundreds of headless browsers through SyncEta. Built an advanced TestOps pipeline through precise tracking of WebSocket latency and automatic Jira integration.

03. Business Results

Controlled data loss risks by passing consistency verification through simulation and achieving Regression Zero. Reduced QA labor costs by more than 80% compared to existing manual work.